Shipping policy

Shipping Policy – Mella

Processing Time

All Mella bags are handmade with care. Please allow 3-5 business days for your order to be prepared before shipping.

Shipping Destinations & Delivery Times

Destination

Carrier

Delivery Time

Morocco 🇲🇦

Amana / Maystro

1-3 days

Gulf Region 🇸🇦🇦🇪🇶🇦

Aramex

3-6 days

Europe 🇪🇺

DHL Express

2-5 days

USA & Canada 🇺🇸

DHL Express

3-7 days

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

Tracking

Once your order is shipped, you will receive a tracking number by email.

Important Notes

Each piece is handmade and unique 🤍

Mella is not responsible for customs fees or import taxes

Delivery times may vary during peak seasons

Contact Us

For any shipping questions: contact us via our website or social media @mella